Immediate Assistance and Ongoing Support
At Hope's Therapy Dogs, we understand that life can be challenging, and it's important to know that you're not alone. Whether you're dealing with mental health issues, experiencing suicidal thoughts, concerned about a child's wellbeing, or worried about an animal's welfare, there are resources available to support you. Below, you'll find contact information for both national and local organisations in Liverpool and the North West that can provide immediate and ongoing assistance.
If you or someone you know is in immediate danger or needs urgent help, please contact:
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Samaritans
Phone: 116 123 (Free 24/7 helpline)
Services: Confidential emotional support for anyone in distress or struggling to cope.
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Childline
Phone: 0800 1111 (Free 24/7 helpline)
Services: Confidential support for children and young people on a wide range of issues, including mental health.
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Papyrus
Phone: 0800 068 4141 (9am - Midnight, 365 days a year)
Text: 07860 039967
Services: Suicide prevention support for young people under 35.
For ongoing support with mental health, especially for children and young people, these services can provide assistance:
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Young Minds
Parents Helpline: 0808 802 5544 (Mon-Fri, 9:30am-4pm)
Services: Information and support for young people dealing with mental health issues, and guidance for parents and caregivers.
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CAMHS
Referral through GP or self-referral via local CAMHS services
Services: Specialist mental health services for children and adolescents, available through the NHS.
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The Mix
Phone: 0808 808 4994 (Free helpline for under 25s)
Services: Support and advice for young people on mental health, relationships, money, and more.
If you're concerned about the safety or wellbeing of a child, these contacts can offer advice and intervention:
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NSPCC
Helpline: 0808 800 5000
Services: Support and advice on child protection and safeguarding issues.
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Local Authority Children's Services (Liverpool)
Phone: 0151 233 3700 (Careline – 24-hour service)
Services: If you are worried about a child’s safety or wellbeing, contact Liverpool Children's Services. They offer 24-hour support for safeguarding and child protection issues.
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CEOP (Child Exploitation and Online Protection Command)
Services: If you’re worried about online sexual abuse or the way someone has been communicating with a child online, you can make a report directly to CEOP.
If you're worried about the welfare of an animal, please contact the following organisations:
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RSPCA
24-hour Cruelty Line: 0300 1234 999
Services: Reporting animal cruelty, neglect, and abuse.
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Liverpool City Council Animal Welfare Service
Phone: 0151 233 3000
Services: Deals with stray dogs, dangerous dogs, and other local animal welfare concerns.
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Freshfields Animal Rescue (Merseyside)
Phone: 0151 931 1604
Services: Rescue and rehoming services for abandoned and unwanted animals in Liverpool and the surrounding areas.
Immediate Emergency Help
If you are in immediate danger or need urgent support:
Call 999 (or your local emergency number)
Go to your nearest Accident & Emergency (A&E) department
Remember, reaching out for help is a sign of strength. Whether you're dealing with personal challenges or concerned about others, there are many resources available to support you. Hope's Therapy Dogs is here to help you on your journey to better mental and emotional health.